Career opportunity at Citibank Indonesia

Retail Bank - Relationship Manager Brief outline of the position The incumbent is responsible for growing CitiGold/Citiblue customer portfolio through proactive relationship sales. Main Responsibilities Serve as the primary frontline liaison with Citibank customers. Build the business by expanding existing accounts and acquiring new customers. Develop and implement planning of sales activities in order to achieve agreed targets. Assess customer needs and make appropriate product recommendations. Assist customers in their financial planning. Ensure that current and prospective customers have a consistently superior Citibank experience. Qualifications Bachelor’s degree from a reputable university and a minimum GPA of 3.00 2 – 5 years’ sales work experience, preferably in banking / financial services industry or other high-end products or services Familiarity with lifestyle of the affluent market Excellent verbal and written English Sales and service oriented High level of integrity, confidence, persistence, and dedication Strong interpersonal and communications skills Ability to multi-task and work under pressure Self-driven, eager to learn and a strong need for achievement Top Retail Bank - Business Development Executive Brief outline of the position The incumbent is responsible for acquiring new CitiGold/Citiblue customers. Main Responsibilities Serve as acquisition channel for Citibank retail bank. Develop and execute sales / marketing plan directed towards achieving customer acquisition targets. Network through various community events and organizations. Conduct variety of lead generation activities and follow up consistently. Assess potential customers needs in order to convince them to become Citibank customers. Ensure superior service delivery. Qualifications Bachelor’s degree from a reputable university and a minimum GPA of 3.00 1 - 3 years’ sales / business development experience, preferably in banking / financial services industry or other high-end products or services Familiarity with lifestyle of the affluent market Ability to build and maintain business networks effectively Excellent verbal and written English Sales and service oriented High level of integrity, confidence, persistence, and dedication Strong interpersonal and communications skills Ability to multi-task and work under pressure Self-driven, eager to learn and a strong need for achievement Top Retail Bank - Relationship Manager Head Brief outline of the position Serve as team leader and supervisor for the relationship managers, reporting directly to the branch manager. Main Responsibility Develop and implement planning of sales activities to ensure that team targets are met. Support team members in acquiring and maintaining customers, and personally handles top customers. Ensure that current and prospective customers have a consistently superior Citibank experience. Also responsible for capacity planning, recruitment, and development of staff members. Qualifications Bachelor’s degree from a reputable university and a minimum GPA of 3.00 Minimum of 5 years’ sales work experience, preferably in banking / financial services industry or other high-end products or services, including 3 years at the managerial level Knowledge of: Lifestyle of the affluent market Government regulations on local banking practices Banking industry products and competitors Excellent verbal and written English Sales and service oriented High level of integrity, confidence, persistence, and dedication Strong interpersonal and communications skills Ability to multi-task and work under pressure Self-driven, eager to learn and a strong need for achievement Top Retail Bank - Business Development Executive Head Brief outline of the position Serve as team leader and supervisor of a branch customer acquisition team, reporting directly to the branch manager. Main Responsibility Develop and implement planning of sales activities to ensure that team targets are met. Support team members in customer acquisition, and personally handle high-profile potential customers. Ensure that the prospective customers receive consistently superior Citibank experience. Also responsible for capacity planning, recruitment, and development of staff members. Qualifications Bachelor’s degree from a reputable university and a minimum GPA of 3.00 Minimum of 5 years’ sales / business development work experience, preferably in banking / financial services industry or other high-end products or services, including three years at the managerial level Knowledge of: Lifestyle of the affluent market Government regulations on local banking practices Banking industry products and competitors Ability to build and maintain business networks effectively Excellent verbal and written English Sales and service oriented High level of integrity, confidence, persistence, and dedication Strong interpersonal and communications skills Ability to multi-task and work under pressure Self-driven, eager to learn and a strong need for achievement Top Banking Product Specialist (Investment, Foreign Exchange, Insurance) Brief outline of the position The incumbent is responsible as the product expert for customers and relationship managers at the branch. Main Responsibility Own revenue targets for each branch for their designated products (i.e., investment, foreign exchange, or insurance). Act as product advisor to the branch, including trainings, commentaries, portfolio counseling, portfolio re-balancing, etc. Assist in developing sales & marketing planning for the branch in meeting set goals. Ensure compliance at the branch, including sales report monitoring, compliance trainings, report reviews, etc. Qualifications Bachelor’s degree from a reputable university and a minimum GPA of 3.00 5 years’ related work experience, preferably in banking / financial services industry or other high-end products or services Knowledge of: Lifestyle of the affluent market Government regulations on local banking practices Banking industry products and competitors Excellent verbal and written English Sales and service oriented High level of integrity, confidence, persistence, and dedication Strong interpersonal and communications skills Ability to multi-task and work under pressure Self-driven, eager to learn and a strong need for achievement Top

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